FAQs

Welcome to the Peak Performance Filters FAQ page! Here, you’ll find answers to some of the most common questions about our products, services, and policies. If you have any further inquiries, feel free to contact our support team.

1. What types of products do you offer?

We offer a wide range of genuine OEM auto parts and accessories, including cabin air filters, diesel fuel filters, oil filters, and components specifically designed for American trucks. Our products are sourced from trusted brands like Mopar, Motorcraft, and ACDelco.

2. Are your parts guaranteed to fit my vehicle?

Yes, we provide parts that are designed to meet the exact specifications of your vehicle. To ensure compatibility, please use our vehicle fitment tool or consult our product descriptions for detailed information.

3. How do I place an order?

Placing an order is easy! Simply browse our catalogue, select the items you wish to purchase, and click "Add to Cart." Once you’re ready, proceed to checkout and follow the instructions to complete your order.

4. What payment methods do you accept?

We accept various payment methods, including major credit card and other secure online payment options. Your payment information is handled with the utmost security.

5. How long does shipping take?

Shipping times may vary based on your location and the shipping method selected. Generally, we prioritize quick processing and aim to ship your order within 1-2 business days. You will receive a tracking number once your order is shipped.

6. Do you offer international shipping?

Yes, we offer international shipping to select countries. Please check our shipping policy or contact our support team for more details on international orders.

7. What is your return policy?

We want you to be completely satisfied with your purchase. If you receive a defective item or an incorrect part, please contact us within 14 days of receipt for assistance with returns or exchanges. Items must be in original packaging and unused.

8. Do you provide installation assistance?

While we do not offer installation services, we provide resources and guidance to help you with the installation of your new parts. You can refer to our instructional materials or contact our support team for any specific questions.

9. How can I contact customer support?

You can reach our customer support team through our website’s contact form, by email, or by phone. We are here to assist you and answer any questions you may have.

10. Do you have a loyalty or rewards program?

Currently, we do not have a formal loyalty program, but we often offer promotions and discounts to our valued customers. Be sure to sign up for our newsletter to stay updated on the latest offers.